Terms of Service
Last updated: September 2026
This Terms of Service Agreement ("Agreement") is entered into between "Customer" and CyberBlade ("Contractor"), in consideration of the promises made herein and intending to be legally bound. The parties agree as follows:
1. Services provided by Contractor
Upon Customer's request, Contractor may provide cybersecurity consulting, threat analysis, penetration testing, security assessments, risk mitigation strategies, security system design, network security solutions, and incident response. Services may include but are not limited to:
- Cybersecurity Consulting & Advisory Services: risk assessments, compliance audits, security policy development, incident response planning.
- Threat Detection & Response: penetration testing, vulnerability scanning, incident handling, and mitigation.
- Cloud Security Solutions: secure cloud configurations, identity and access management (IAM), and security assessments for cloud environments.
- Compliance & Regulatory Assistance: assistance with industry standards including GDPR, HIPAA, NIST, CMMC, SOC 2, and PCI-DSS.
2. Arbitration clause
Any dispute arising out of or relating to this contract shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment on any award may be entered in any court of jurisdiction. Any dispute shall be governed by the laws of [CyberBlade's State]. Venue for arbitration shall be [CyberBlade's Jurisdiction].
3. Disclaimer of warranties
Contractor makes no express or implied warranties unless explicitly stated in writing within this agreement. Services are provided on an "as-is" and "as-available" basis. Contractor does not warrant that security protections will prevent all cyber threats, breaches, or unauthorized access, nor does it guarantee uninterrupted service.
4. Exclusive remedy
Customer's exclusive remedy for any warranty failure is the correction of nonconforming services or a refund not exceeding actual payments made for the nonconforming services.
5. Force majeure
Contractor is not liable for service failures due to unforeseen circumstances, including cyberattacks beyond reasonable prevention, natural disasters, or regulatory changes affecting cybersecurity measures. If Contractor's services within contract time are prevented by any cause of force majeure, then this contract shall be void without penalty to either party for such portion not delivered.
6. Integration clause
This Agreement represents the entire agreement between the parties. No verbal agreements or representations shall modify its terms.
7. Required procedure for reporting security incidents
Customer must designate a contact person responsible for reporting security incidents or breaches. Security incidents must be reported via Contractor's designated channels, and Contractor will respond based on service-level agreements.
8. Data security and retention policy
Contractor will implement security best practices to safeguard Customer's data but does not guarantee against all potential cyber threats. Customer acknowledges the risks of cyber incidents, and Contractor shall not be held liable for any data loss, corruption, or security breaches.
9. Limitation of liabilities
Contractor shall not be liable for damages exceeding the amount paid for the services rendered. CyberBlade shall not be liable for:
- Losses due to cyberattacks, data breaches, or hacking incidents.
- Loss of business, reputation, or data due to security vulnerabilities.
- Unauthorized access resulting from weak passwords or user misconfigurations.
- Compliance penalties or fines related to regulatory violations.
10. Limitation of liability for consequential damages
Contractor is not responsible for third-party cyber incidents, data loss, business disruptions, or any resulting damages, including financial or reputational losses.
11. Indemnification
Customer agrees to indemnify and hold Contractor harmless against any third-party claims, damages, or liabilities arising from cybersecurity breaches, compliance violations, or security failures.
12. Governing law
This Agreement shall be governed by the laws of [CyberBlade's State]. If any provision is deemed unenforceable, the remaining provisions shall remain valid.
13. Termination
Either party may terminate this Agreement with written notice at least fourteen (14) days before termination. Contractor may terminate immediately if Customer fails to comply with security best practices, poses a security risk, or violates industry regulations.
14. Entire agreement
This Agreement constitutes the entire understanding between Customer and Contractor and supersedes all prior agreements.
15. Financial responsibility
Customer agrees to pay all fees for services rendered by CyberBlade within 15 business days of the invoice date. Failure to make payment within this timeframe may result in service suspension or termination.
If the account remains unpaid and is referred to a collection agency, Customer agrees to pay up to 33% of the unpaid balance for collection costs, or the maximum lawful fee. In the event of legal action, Customer agrees to be liable for all reasonable attorney's fees and court costs.
Questions about these terms? Email contact@cyberblade.us.